The page uses Browser Access Keys to help with keyboard navigation. Click to learn moreSkip to Navigation

Different browsers use different keystrokes to activate accesskey shortcuts. Please reference the following list to use access keys on your system.

Alt and the accesskey, for Internet Explorer on Windows
Shift and Alt and the accesskey, for Firefox on Windows
Shift and Esc and the accesskey, for Windows or Mac
Ctrl and the accesskey, for the following browsers on a Mac: Internet Explorer 5.2, Safari 1.2, Firefox, Mozilla, Netscape 6+.

We use the following access keys on our gateway

n Skip to Navigation
k Accesskeys description
h Help

Clark University Home > Academic Catalog

Clark University    
 
    
 
  Nov 24, 2017
 
2016-2017 Academic Catalog [ARCHIVED CATALOG]

IDCE 366 - Principles of Negotiation and Mediation: An Overview of Conflict Resolution Approaches


This skills-based course offers an overview of the principles of conflict management that can be applied internationally as well as interpersonally. A general framework for the understanding of conflict is presented that Includes: power-, needs-, interest-, and relationship-based conceptualizations of conflict management. Gives students a theoretical as well as practical experience of working effectively in conflict contexts. It explores some of the psychological obstacles that impede the resolution and implementation process and engages in a number of experiential exercises that help the student develop the wide range of skills needed to transform conflict relationships.