2018-2019 Academic Catalog 
    
    Apr 20, 2024  
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2018-2019 Academic Catalog [ARCHIVED CATALOG]

MPA 3660 - Intervention, Mediation and Negotiation

This course examines the various methods of third party intervention as a means of effective conflict management in the workplace and other conflict situations. Particular focus is on mediation and negotiation as students develop and improve techniques needed to settle disputes through the use of simulated disputes. The course will examine third party intervention methodologies such as facilitation, arbitration, med-arb and negotiation as techniques to resolve disputes and manage conflict.

Anticipated Terms Offered: varied
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