2017-2018 Academic Catalog [ARCHIVED CATALOG]
Courses
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MGMT 238 - Digital Marketing
This course will discuss the rise of social media as a critical component of the modern marketing mix. The rise of the Internet has fundamentally changed how individuals and organizations design, acquire and market goods and services. It has also dramatically changed how brands communicate with their audiences and how audiences communicate with brands. Students will gain practical, hands-on experience by using techniques discussed in class to complete a series of exercises. Industry guest speakers will also be scheduled.
Prerequisites: MGMT 230
Anticipated Terms Offered: Periodically
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MGMT 240 - Corporate Finance
This course is an introduction to the basic concepts, principles, and analytical techniques of corporate finance. The goal of the course is to help the student understand financial markets and decisions made by financial managers. Topics covered in this course include the time-value of money, valuation of corporate securities, valuation of corporate investments, market efficiency, risk and return, capital structure and corporate governance. The course focuses on the more practical application of these topics, although important theories and models are to be introduced to explain why the practical applications make sense. The student will also learn international differences in corporate finance as well as how to make simple personal finance decisions.
Most of the topics covered are based on quantitative analyses. The student is expected to be competent in basic arithmetic and algebra in order to do well in the course.
Prerequisites: MGMT 100 , MGMT 101 ; MGMT 110 ; ECON 010 ; ECON 160 or PSYC 105 ; juniors and seniors only.
Anticipated Terms Offered: Offered every year
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MGMT 250 - Operations Management
This course will focus on the strategic and operational decisions that are the typical responsibilities of the production and operations manager. Focus will be on the management, planning and control of an enterprise’s resources, including product and service production resources.
There will be a balance between quantitative tools and qualitative discussion in the presentation of this course. Strategic, tactical and operational issues include such topics as: operations strategy, total quality management, capacity management, aggregate production planning, project management, inventory management, supply chain strategy, energy management, environmental management, productivity, forecasting and optimization as well as various control issues on the shop floor such as scheduling and just-in-time operations philosophy.
Prerequisites: MGMT 100 , MGMT 101 ; MGMT 110 ; ECON 160 or PSYC 105 ; juniors and seniors only.
Anticipated Terms Offered: Offered every year
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MGMT 252 - Green Business Management
The course imparts knowledge and skills for planning sustainability projects and developing solutions for organizations of at least 50 employees including: small businesses, non-profits or local townships. The focus of the course is a student team identifying and working with a client developing and delivering a customized, actionable plan; i.e., a Sustainability Action Plan (SAP). Common client goals are reduction of operating costs, minimization the environmental footprint and improvement of environmental sustainability practices. Opportunities are determined and initiatives developed in collaboration with the client for both short term and long term. Typical areas of focus include: energy efficiency, water conservation, waste reduction, supply chain management, green IT and transportation. In support of recommended initiatives SAPs will emphasize a process to foster sustainable behavior, outline key performance indicators to measure performance and a sustainability capital reserve to capture cost savings for possible future investments. Deliverables for the course are a SAP and a presentation to the client stakeholders; e.g., the leadership team and staff.
Prerequisites: Prerequisite: juniors and seniors only.
Program of Liberal Studies (PLS) Designation: POP
Anticipated Terms Offered: Offered periodically
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MGMT 260 - Applying the Art and Science of Management (Capstone)
This course offers a multidisciplinary and cross-functional consideration of the firm in its environment. The purpose of the course is two-fold: to give students various opportunities to integrate and apply the knowledge gained in the management major and to introduce students to the field of business strategy. In this course, students will focus on using information and analysis tools for decision making in the context of the business strategy.
Prerequisites: MGMT 240 , MGMT 250 ; Seniors only.
Anticipated Terms Offered: Offered Annually
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MGMT 262 - Business Ethics and Law
The course is designed to enable students to gain an understanding of how Business, Law, Ethics and the ever present personal sense of right and wrong exhibited by each and every one of us assists in our daily decision making. This is a foundation course, providing visibility to what the worlds of management and society will expect of you. The concepts are powerful. Please rest assured that you will never look at business the same way again.
Learning Objectives:
Course learning objectives include:
- Identification of moral values embedded in business organizations.
- Understanding of the possible societal impact of ethical / non-ethical decisions.
- Awareness of the laws that impact ethics in business.
- Development of the following skills: critical thinking, stakeholder analysis/management ethical business reasoning, judgment and understanding of consequences.
- Learn to balance economic, ethical and social responsibilities inside corporations, partnerships and other business organizations.
This class fulfills the Values Perspective.
Prerequisites: Juniors/seniors only.
Program of Liberal Studies (PLS) Designation: VP
Anticipated Terms Offered: Offered every year
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MGMT 298 - Internship
An Academic internship is a practical work experience with an academic component that enables a student to gain knowledge and skills within an organization, industry, or functional area that reflects the student’s academic and professional interests.
Anticipated Terms Offered: Fall/Spring
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MGMT 299 - Directed Study
Directed Studies are open to juniors and seniors only, are offered to qualified students upon application. They are limited to no more than one course credit and do not count toward the management major or minor requirements. Students may take no more than two of such courses in the Management Department. All MGMT 299 courses must be approved by the Graduate School of Management program manager.
Anticipated Terms Offered: Offered Periodically
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MGMT 4800 - Strategic Decision Making
This course utilizes analysis tools from strategic management, economics, finance, operations, marketing, and management in an integrative approach to strategic decision making. The objectives of the course are to introduce students to the tools used to assess the internal industries and external environments that impact organizational competitiveness and long term success, as well as to develop and grow critical thinking skills.
Please note: This is the capstone course for students who will be completing the “new” M.B.A. curriculum, effective starting Fall 2016.
Prerequisites: ECON 4004 , FIN 4200 , MGMT 4302 , and OM 4600 .
Anticipated Terms Offered: Fall and Spring semesters
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MGMT 5510 - Sustainability Consulting Projects
The course imparts knowledge and develops skills for planning sustainability projects and creating solutions for organizations of at least 50 employees that may be a small business, non-profit or local township.
Student teams are responsible for identifying and working with a client to develop and deliver a customized, actionable plan; i.e., a Sustainability Action Plan (SAP). Typical client goals are reduction of operating costs, risk minimization, improving competitive advantage, attracting and retaining employees, minimization the environmental footprint and improvement of sustainability practices. Opportunities are determined and solutions created in collaboration with the client for both short term and long term.
Counts as Experiential Learning Requirement II for the MBA program or as an elective.
Previously cross-listed with a CAP designation.
Prerequisites: ACCT 4100 or ACCT 4101 , OM 4600 , MGMT 4050 , and STAT 4300 .
Anticipated Terms Offered: Varies
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MGMT 5543 - Project Management
For some time, management experts such as Tom Peters in The Wow Project have been predicting that ‘white collar’ work will become more and more project-based. This trend is clear in many professions and industries including accounting, architecture, construction, consulting, implementation of mergers and acquisitions, law, new product introduction, etc. Individuals and managers in ‘operational’ positions are being challenged to do more; i.e., take on and manage a project to drive innovation in the organization.
The course will cover tools and techniques necessary for successful management and completion of projects. Students will learn about project management concepts, challenges, needs identification, proposed solutions, risk assessment/management, project planning, scheduling, project control techniques, project team management, communication, change management responsibilities, documentation and web-based project management software. In addition, project management as a possible career path will be discussed.
Anticipated Terms Offered: Varies
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MGMT 5615 - Corporate Social Responsibility
The course explores different facets of Corporate Social Responsibility (CSR) and various perspectives in an objective manner enabling students to gain a broader and deeper understanding of the topic. The approach taken is to build a foundation of knowledge of CSR, then discuss how CSR is applied in different arenas of the business, the workplace, the marketplace, the community and the ecological environment. Based on this, we examine the essential components of CSR management in terms of specific responsibilities, best practices and apply them in a real-world experience by helping a client.
Student teams are responsible for identifying and working with a client to develop and deliver a customized, actionable CSR Plan. Client organizations are to have at least 50 employees and may be a small businesses, non-profit or governmental agency.
Social Responsibility topics include: Community Involvement & Development; Environment; Human Rights; Fair Operating Practices; Labor Practices; and Consumer Issues.
Please note: Course previously listed as MGMT 5900 Corporate Social Responsibility. Students who took the course under that designation should not register for this, as it is the same course.
Anticipated Terms Offered: Varies
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MGMT 5783 - Global Business Seminar
This intensive course combines readings and discussion at Clark University with a week of traveling in a foreign country with visits to foreign (in most cases U.S.) and national firms. Current global business events are examined in light of management theories as well as the country’s economic and political policies and its social, cultural, and historical context. Seven class sessions are held on campus, followed by a week of visits to companies in the country visited. Refer to GSOM’s policies and procedures for more specific information about the course.
Counts as Experiential Learning Requirement II for the MBA program or as an elective.
Previously cross-listed with a CAP designation.
Prerequisites: MGMT 4050 and STAT 4300 .
Anticipated Terms Offered: Only offered in the Spring semester.
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MGMT 5786 - Research: Answering Important Management Questions
To be effective, today’s managers need to be able to answer important questions. For instance, will a new incentive system for financial consultants encourage superior performance or lead to unethical behavior? Will introducing environmental sustainability goals really change employee behavior? Good answers to such questions come from solid research. In this course, students will learn how to perform research that answers pressing questions about managing people and organizations. They will also learn how to evaluate research performed by others so that they are wise consumers of that research. Students will master tools and techniques (experiments, surveys, interviews) used in organizational research, and evaluate current research on pressing management topics (e.g., sustainability, ethical behavior). Using knowledge gained in the course, students will identify research questions of interest to them and design research to answer those questions.
Counts as Experiential Learning Requirement II for the MBA program or as an elective.
Please note: Course previously listed as MGMT 5900 Special Topics: Research - Answering Important Management Questions. Students who took the course under that designation should not register for this, as it is the same course.
Previously cross-listed with a CAP designation.
Prerequisites: MGMT 4302 or MGMT 4200 , MGMT 4050 , and STAT 4300 .
Anticipated Terms Offered: Varies
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MGMT 5792 - Management Consulting Projects
This course is organized around projects provided by a variety of profit and nonprofit organizations in central Massachusetts and Boston. Teams of three to four second-year M.B.A. students are invited to work in these organizations as consultants in training. Working with guidance from Clark faculty members and managers from the host organizations, the student teams analyze their assigned projects and recommend courses of action. Management, in turn, critically evaluates and responds to the students’ analysis and recommendations, in much the same manner that they respond to proposals from their own staff.
Counts as Experiential Learning Requirement II for the MBA program or as an elective.
Previously cross-listed with a CAP designation.
Prerequisites: ACCT 4100 or ACCT 4101 , MKT 4400 , MGMT 4050 , and STAT 4300 .
Anticipated Terms Offered: Varies
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MGMT 5802 - Entrepreneurship
In this course we examine the idea of entrepreneurship, its symbiotic existence with much larger organizations, the origin of new (company) concepts, setting up the new legal entity, raising funding from outside investors or donors, developing and writing a comprehensive business plan, and pitching your concept to a panel of seasoned investors or potential donors. Some key topics include: (1) demographics for small businesses, (2) conceiving and understanding a sound ‘business model’, (3) financial forecasting and modeling for new start-ups, (4) cash flow management in start-ups, (5) term sheets, (6) the venture capital business, (7) multiple funding rounds, (8) start-up company valuations, (9) liquidation preferences, (10) leveraging strategic alliances, (11) the role of the Board of Directors, (12) restricted stock, stock options, and 83(b) elections, and (13) creating and leveraging your Advisory Board.
Course assignments include graded individual assignments as well as team assignments. Assignments involve both qualitative and quantitative problem solving. Each individual (or team) will conceive and develop a new business concept during the course and write a comprehensive ‘investor quality’ business plan for the concept as well as an investor (or donor) presentation that will be delivered to a panel of professional investor/donors at the conclusion of the course. MGMT5802 will be delivered as a combination of lecture and discussion. The instructor demands active participation from the class members.
Counts as Experiential Learning Requirement II for the MBA program or as an elective.
Previously cross-listed with a CAP designation.
Prerequisites: MGMT 4050 and STAT 4300 .
Anticipated Terms Offered: Varies
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MGMT 5900 - Special Topics in Management
Each year, the Graduate School of Management offers courses under the “special topics” category. These courses are often different each semester and can be either .5 or one unit courses. For descriptions of current special topics courses, please see the Course Descriptions page on GSOM’s website. May be repeatable for credit.
May count as an Experiential Learning Requirement II for the MBA program, depending on the topic.
SPRING 2018 TOPIC: Global ELab - This course is designed for students with an entrepreneurial spirit and interest in understanding and examining entrepreneurship outside of the United States. This course will prepare students to apply, compare, contrast and examine business models from a global and international perspective. This course will require students to use problem solving, creative thinking and critical inquiry to examine international entrepreneurial opportunities around topics such as markets, competition, power and political considerations, social and cultural dynamics, ethical dilemmas, resources, sustainability and feasibility. Students will travel to another country and have direct interaction with entrepreneurs and small business owners in that country. They will experience international business operations with local entrepreneurs and small business owners. The trip is a practice-based experience where students will be asked to examine and propose solutions to the challenges and opportunities of the entrepreneurs they work with. ADDITIONAL FEES APPLY TO THIS COURSE
Prerequisites: Prerequisites vary depending on the course.
Anticipated Terms Offered: Varies
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MGMT 5910 - Directed Research
For a directed research course, a student and professor design a self-study course based around a common research interest shared by both. A directed research must be approved by the professor and the Associate Dean of GSOM. It can be designed as either a 0.5 unit or 1 unit course. The Directed Research Course Request Form should be completed and submitted to Associate Dean Andrea Aiello (aaiello@clarku.edu). For questions or additional information, contact your academic advisor. This directed research is done in the subject area of management.
Anticipated Terms Offered: Every Semester
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MIS 4500 - Management Information Systems
This is an introductory course intended to provide students with a comprehensive understanding in planning, developing, managing and utilizing data, information and technology resources to improve organizational performance and strategic advantages. The objectives of this course are to ensure that the student is able to identify ways to improve strategic positioning and operation effectiveness through the use of technology and associated organizational changes; understand the technological infrastructure components such as hardware, software, database and networking technologies; identify key business processes and functions supported by major IS applications, such as ERP, SCM, and CRM; and plan for and manage the development of a new information system or system improvement initiatives.
Anticipated Terms Offered: Varies
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MIS 5501 - Database Management Systems
The learning objective of this course is to acquire a comprehensive understanding of the concepts and methodology for the design, implementation, and management of database systems. A second objective is to develop skills for using tools to design and develop database applications. The important topics covered include database models, entities and relationships, normalization, user interface, and SQL (Structured Query Language). A brief introduction to data warehousing techniques will be covered, including an overview of data warehousing architecture, multidimensional modeling, and Extract, Transform and Load (ETL) processing.
We will use database tools to enhance students’ experience in applying and integrating creatively the methodology and techniques to real world scenarios.
Prerequisites: MIS 4500
Anticipated Terms Offered: Offered annually
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MIS 5573 - Business Intelligence
By leveraging enterprise information assets, business intelligence tools and technologies can help businesses become more efficient and effective in their operations. Business Intelligence utilizes technology, expertise, knowledge, statistics, and creative thinking to find solutions to problems. The focus of this class is to learn about enterprise approaches to business intelligence through case studies, decision support systems (DSS) architectures, development methodologies and enabling technologies (such as Analytical Hierarchy Process, Expert Systems, Neural Networks, Knowledge Management, Data Warehousing and Data Mining). This course will provide students experience with contemporary tools and applications to conduct an analytic project from gathering the data to interpretation, such as Frontline Solver, Tableau, IBM Watson and others.
Prerequisites: MIS 4500 and MIS 5501
Anticipated Terms Offered: Offered periodically
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MIS 5600 - Data Structures and Big Data Computing
The astounding growth of data in all aspects of life in the form of emails, weblogs, tweets, sensors, videos and text has necessitated the use of Big Data and advanced analytics techniques to support large scale data analytics. The goal of this course is to enable students to design and build Big Data applications through highly scalable systems capable of collecting, processing, storing and analyzing large volumes of structured and unstructured data. By extending the Cross Industry Standard Process for Data Mining (CRISP-DM) to build Big Data applications using distributed and parallel computing architecture, this course brings together key Big Data tools on Hadoop platforms such as Pig, Hive, R-Hadoop, Flume, Spark and SQL-MapReduce. Students will learn how to efficiently manage data with three main characteristics: volume, velocity and variety. Topics include the Hadoop platforms such as Cloudera Hadoop, Teradata Aster and IBM Infosphere Streams, and advanced analytics techniques such as social media analytics, link analysis, and stream analytics.
Prerequisites: MIS4550 and MIS 5501
Anticipated Terms Offered: Offered annually
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MIS 5910 - Directed Research
For a directed research course, a student and professor design a self-study course based around a common research interest shared by both. A directed research must be approved by the professor and the Associate Dean of GSOM. It can be designed as either a 0.5 unit or 1 unit course. The Directed Research Course Request Form should be completed and submitted to Associate Dean Andrea Aiello (aaiello@clarku.edu). For questions or additional information, contact your academic advisor. This directed research is done in the subject area of management information systems.
Anticipated Terms Offered: Every Semester
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MKT 5401 - Marketing Research
This course examines the basic concepts and techniques used in marketing research as a problem-solving aid in decision making in marketing. Problem definition, research design, types of information and measurement scales, and evaluation and utilization of secondary data with emphasis on electronic access are discussed. Students are trained in the basic methods of primary data collection, including structured and unstructured interviews, focus groups and surveys. Practical and intensive applications on sample size, questionnaire design, data analyses and interpretation are emphasized, as well as discussion of advanced multivariate techniques for inputting and analyzing data using the SPSS statistical package.
Prerequisites: MKT 4400 OR STAT4450
Anticipated Terms Offered: Varies
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MKT 5402 - Consumer and Individual Buyer Behavior
Understanding consumer behavior is essential to defining and maintaining a market. This course examines the purchasing behavior of individuals and groups. Topics include: complex decision-making models, buying habits, attitude theory and the buying behavior of organizations.
Prerequisites: MKT 4400 or waiver.
Anticipated Terms Offered: Varies
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MKT 5403 - Advertising and Promotion
Promotion, a component of the marketing mix, is any form of communication intended to inform, persuade or remind people of products or services. This course focuses upon the concepts and strategies associated with developing an effective marketing communications program. The course addresses such topics as creative strategy, budgeting, media planning, and promotional mix decisions including the use of interactive media, e-marketing, and “guerilla” tactics. The course also reviews consumer behavior theory in terms of the communication process, principles of persuasion, and attitude change. Students gain hands-on experience through a course project, and a “real world” perspective from scheduled guest speakers.
Prerequisites: MKT 4400 or waiver.
Anticipated Terms Offered: Varies
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MKT 5406 - Market Pricing
This course provides the fundamental principles and practices underlying successful pricing strategy. Pricing is the most critical issue with which marketers have to contend! Whereas product, promotion, and distribution create value in the marketplace, price captures that value in terms of profits. Thus strategic pricing is the interface between marketing and finance. It involves finding a balance between the customer’s desire to obtain good value, and the firm’s need to cover costs and earn profits. In this course, students develop a systematic approach for the analysis of market pricing decisions. In-class exercises are utilized to improve students’ decision-making skills by requiring students to make and defend pricing decisions in the context of realistic problem situations. Topics include: financial break-even analysis, value creation, segmented pricing, pricing involving substitutes and complements, behavioral pricing, pricing product lines for complex channels of distribution, and life cycle and learning-curve pricing.
Prerequisites: MKT 4400 or waiver.
Anticipated Terms Offered: Varies
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MKT 5407 - Services Marketing
Services now comprise a significant and increasing percentage of the US and global revenues for companies. This makes it critical to understand the unique differences in approaching market planning and marketing programs with services. This course is focused on exploring those differences, using current actual service brands and competitive situations. Students will have an opportunity to work in groups within each class to create service concepts, value propositions, marketing strategies and media promotion campaigns.
Prerequisites: MKT 4400 or waiver.
Anticipated Terms Offered: Varies
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MKT 5482 - International Marketing
This course examines the problems that firms encounter as they enter international markets. The text and readings explore marketing problems facing joint venture and multinational firms, as well as the exporter and licensor. A range of marketing activities is covered in the context of international operations, including marketing research, product policy, pricing, distribution, promotion, planning, organization and control.
Prerequisites: MKT 4400 or waiver.
Anticipated Terms Offered: Varies
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MKT 5486 - Branding Strategies
This course is a graduate level marketing course covering the principles and practices of effective brand management. The migration of products and services across global and cultural boundaries has emphasized the importance of developing strong lasting brands. This course is focused on applied strategies and tactics used by marketers to build effective brands in all markets. Students will learn the key elements of branding and the global market forces that impact brand success. Together as groups, and as individuals, students will evaluate realistic branding situations and develop strategies to maximize brand success. The impact of social media on branding, as well as global challenges will also be covered.
Prerequisites: MKT 4400 or waiver.
Anticipated Terms Offered: Varies
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MKT 5487 - Sustainability Marketing
The business landscape of the 21st century is evolving to encompass a rapidly expanding segment of consumers concerned with their impact on the global quality of life. This awakening breed of new consumers has created the need for a new marketing paradigm; under the current title of “Green Marketing”.
This new cutting edge course will define the role of Green Marketing and its key objectives. It will also examine segmentation strategies and marketing activities to produce opportunities for Green products, services and socially positive brands. Major topic areas covered within this 14 week course include:
• Green market segmentation
• Sustainability driven consumptions trends
• Eco-Innovation strategies for products and services
• The Green marketing mix
• Competing for emerging green markets
• Green consumer behavior
• Socially positive branding
These topics, along with current global trends in Green markets will be incorporated into a learning environment that involves each student at three different levels:
1. In class discussions and lectures using new textbook concepts and current market trends
2. In class strategic teams of students creating marketing solutions for actual global green market areas
3. Individual review and analysis of Green Marketing cases from the Harvard Business School and other sources.
Prerequisites:
or waiver.
Anticipated Terms Offered: Varies
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MKT 5490 - Marketing Consulting Project
This course aims to provide students an opportunity to solve real-world business problems with marketing knowledge. The course will focus on qualitative and quantitative aspects of marketing consulting as it relates to business problems such as consumer behavior, branding, positioning and internet marketing. The class will provide real-world marketing consulting skills and experience in which students will be working on a consulting project for a company. Students play the role of a consultant and generate marketing insights to support the company’s marketing efforts. At the end of the semester, students present the project to the client. The goal of the course is to assist students in developing a problem-solving mindset that creatively gathers and utilizes business intelligence to solve marketing problems.
Counts as Experiential Learning Requirement II for the MBA program.
Please note: Course previously listed as MKT 5900 Special Topics: Marketing Consulting Project. Students who took the course under that designation should not register for this, as it is the same course.
Prerequisites: MKT 4400 , STAT 4300, and MGMT 4050.
Anticipated Terms Offered: Varies
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MKT 5910 - Directed Research
For a directed research course, a student and professor design a self-study course based around a common research interest shared by both. A directed research must be approved by the professor and the Associate Dean of GSOM. It can be designed as either a 0.5 unit or 1 unit course. The Directed Research Course Request Form should be completed and submitted to Associate Dean Andrea Aiello (aaiello@clarku.edu). For questions or additional information, contact your academic advisor. This directed research is done in the subject area of marketing.
Anticipated Terms Offered: Every Semester
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MPA 3020 - Fundraising and Grant Writing
Explores the challenge faced by every nonprofit to be more entrepreneurial and competitive and to raise funds for its programs and operations. This course examines a wide variety of fundraising approaches; sources for federal, state, and local grants; the process of grant writing and interaction with the grant-giving agency; and local, regional, and on-line resources available to find grant funding. Some of the class time will be spent off campus to gather information from a local organization.
Anticipated Terms Offered: varies
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MPA 3030 - United States Health Care Policy
The accessibility, cost and delivery of healthcare is a daily challenge, and a broad topic for discussion in America. The issues are debated on the campaign trail, in Congress and in corporate board rooms. The main challenge in front of our nation is to deliver effective healthcare services at an affordable cost while maintaining quality of care. In this course the student will develop an understanding of the many different insurers and government agencies that are responsible for providing access to and actual delivery of healthcare services. The course will focus on current critical issues in healthcare: the Medication Modernization Act (Medicare Part D), Medicaid, Universal Healthcare, the high cost of drugs, the Massachusetts Healthcare Connector, the growing number of uninsured in America, healthcare reform. Additionally, the course will explore the significant impact of the baby boomer generation on the healthcare industry, increased life expectancies, the presidential elections effect on healthcare issues, and future technology initiatives (e-prescribing and electronic medical records).
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MPA 3040 - Health Care Administration
In the broadest of terms, Health Care Administration can be thought of as the “business side” of the health care industry. This course is intended to serve as a foundational experience exposing the student to certain aspects of healthcare administration. The course will cover an array of healthcare delivery organizations offering a diversity of care options including acute healthcare, community and impatient mental health services, primary care physician services, alternative medicine delivery and other models of care which require skilled administrative oversight.
Anticipated Terms Offered: varied
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MPA 3100 - Issues and Cases in Public Administration
Surveys concepts, practices and trends in contemporary public administration. Topics addressed will include intergovernmental relations, organizational theory and behavior, public personnel management, collective bargaining, governmental budgeting and regulations, and managing public policies and programs. Incorporating research, case studies, and current events, the course emphasizes analysis and application of theory in relation to real-life situations.
Anticipated Terms Offered: varied
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MPA 3110 - Applied GIS For Decision Makers
GIS technology is a computer-based tool that unites previously unrelated information into easily understood maps allowing decision-makers to virtually see the issues before them and then select the best course of action. Integrated with the Internet, GIS offers a consistent and cost-effective way for the sharing and analysis of geographic data among government agencies, private industry, non-profit organizations, and the general public.
This lecture/lab based course has been designed with an emphasis on applied learning appropriate for public or nonprofit agency activities. This course is designed for those who do not have a GIS background; although the course is computer intensive, no mapping or programming background is required.
Anticipated Terms Offered: varied
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MPA 3120 - Organizational Behavior & Leadership
Develops an understanding of concepts, analytical tools and communication skills underlying behavior in organizations. The course explores the relationship between task accomplishments and human fulfillment in the context of planned organizational change. Various learning experiences are incorporated, including case studies, simulations, role playing and group discussion. Issues of public involvement, participatory decision making, employee empowerment and forms of leadership are also addressed.
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MPA 3170 - Change Management
Focuses on how to empower staff to embrace and operationalize a new corporate vision and to understand the new strategic intent when organizations undergo rapid transformations. Students explore ways for managers to develop a new vision for the organization and/or bring the base of the organization into line with strategic change in light of mergers, acquisitions, privatization, and/or shifts in product or product lines.
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MPA 3260 - Leadership
This course will explore the importance of executive involvement, participatory decision making, employee empowerment, visioning, strategic thinking and various forms of leadership. Students will examine the differences between leadership and management by identifying the cornerstones of effective leadership. Discussions will also center on the concepts, theories, assessment, and development of leadership skills.
Anticipated Terms Offered: varied
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MPA 3320 - Ethics and Professional Life
This course will explore ethical dilemmas through broad comprehensive coverage of Business Ethics from a global perspective with case studies, presenting various topics such as: Fraud, Bribery, Hacking, Insider Trading, unethical monopoly and dangerous working conditions. Students will explore internal and external focus of ethical issues to be able to understand the positive outcomes of ethical behavior as well as the negative consequences of unethical behavior. Students will participate in discussion of ethical issues, the development of a moral frame of reference and the need for an awareness of social justice in management practices and business activities framework. The course will also review ethical responsibilities and relationships between organizational departments, divisions, executive management, and the public.
Anticipated Terms Offered: varied
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MPA 3380 - Strategic Marketing for Non-Profit Organizations
Describes marketing strategies applied to different types of providers in nonprofit organizations. The course focuses on techniques to maintain and increase market share, quantitative methodologies, such as demographic case mix, and geo-demographic analysis, as well as the application of market communication techniques and strategies. Topics covered cover end to end strategic marketing planning include contemporary philanthropy and program evaluation.
Anticipated Terms Offered: varied
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MPA 3400 - Policy Analysis
Examines the political process within which public policies are made and implemented. The course uses both theoretical and applied case materials to look at the roles of various factors in setting the agenda for public discussion; the process of formulating, adopting and implementing policies; the constraining role of governmental structures; and the need for program evaluation.
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MPA 3440 - Special Topics: Public Administration
This course addresses current or timely topics (in Public Administration or Non-Profits) that are in a pilot phase or are known to be one time offerings. Special Topics can vary from semester to semester.
Spring 2018 Topic: Leadership Challenges: Bureaucracies, Institutions, and Transformation
This course will be an interdisciplinary exploration of the impact of bureaucracies and institutions on leaders’ ability to positively transform their respective organizations. Participants will gain a fundamental understanding of the purpose, strengths, and weaknesses of bureaucracies through the study of classic works by noted political philosophers. It will also draw upon contemporary literature on institutional constraints on leadership and the various theories on navigating those obstacles, with close attention paid to recognizing the importance of understanding motivations of individual organization members. The course will culminate with the students utilizing their knowledge of various leadership theories to analyze case studies and student-generated “real world” problems to develop solutions and strategies to combat organizational issues shared by both public and private organizations.
May be repeated for credit.
Anticipated Terms Offered: varies
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MPA 3470 - Business and Society
The course will explore the relationship among the private, public and citizen sectors of society with a focus on the interplay between business and community. We will explore the relationship between business and society through the context of an implicit social contract where each has obligations and responsibilities to the other. It is the intent of this course to engage students in a rudimentary understanding of the interplay between business and society which may lead the student to examine his/her own attitudes and actions as a professional. In particular, to examine and articulate core challenges surrounding corporate social responsibility and organizational governance. The course will be conducted as an online/distance learning seminar and as such students must be self-directed and prepared to discuss weekly reading assignments and participate in analysis of case studies.
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MPA 3550 - Politics and Public Management
Revolves around one fundamental issue: How do real-life managers in the governmental and nonprofit sectors cope with the various forces in their political environment? What skills, techniques, and strategies do they employ? Principal objectives are to heighten awareness of the political dynamics affecting government agencies and nonprofit organizations and, through guest lectures, case studies, and related materials, to examine possible techniques and strategies for dealing effectively with an agencys political environment.
Anticipated Terms Offered: varied
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MPA 3590 - Global Health
This is a survey course designed to introduce the concepts of global health, the burden of disease, and the social determinants that drive health outcomes. Many NGOs and other organizations work around the world on health-related issues, yet few are truly successful. This course will challenge students to critically analyze the current approaches to global health and engagement. Topics such as maternal and child health, HIV/AIDS, and the effects of war and conflict will be covered. This course focuses primarily on developing countries and includes an overview of cultural norms and political implications of health provision. The course will take place in the classroom as well as on Moodle.
Anticipated Terms Offered: varied
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MPA 3620 - Public Budgeting and Accounting
Reviews the various aspects of public and nonprofit budgeting and control, as well as discusses both operation and capital budgets, and the role of the budget in relation to planning and policy making activities. Discussion topics include: financial and managerial accounting principles, planning and budgeting, establishing a framework for financial decision making, budget implementation, and the use of computers in developing and monitoring budgets.
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MPA 3660 - Intervention, Mediation and Negotiation
This course examines the various methods of third party intervention as a means of effective conflict management in the workplace and other conflict situations. Particular focus is on mediation and negotiation as students develop and improve techniques needed to settle disputes through the use of simulated disputes. The course will examine third party intervention methodologies such as facilitation, arbitration, med-arb and negotiation as techniques to resolve disputes and manage conflict.
Anticipated Terms Offered: varied
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MPA 3710 - Managing Human Services Organizations
Provides an overview of the management characteristics needed for contemporary human service organizations, as defined by the management practice standards of national-level accrediting organizations. Course topics include: organizing principles; managing organizations, data and finances and human resources; and monitoring and evaluating organizational effectiveness.
Anticipated Terms Offered: varied
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MPA 3740 - Strategic Management for Public and Nonprofit Organizations
Strategic Management may be defined as an externally oriented philosophy of managing an organization that links strategic thinking and analysis to organizational action. This course examines the critical aspects of strategy and organizational planning and considers the key elements of strategic management - Organizational Analysis, Strategy Formulation, Strategy Implementation and Strategy Evaluation & Control. The principles of strategic management are applied in a semester long examination of a social service, healthcare, arts and culture, government or other public or nonprofit setting. Strategic Management attempts to orchestrate a fit between an organizations external environment (political, technological, regulatory, social, etc.) and its internal situation ( values, culture, finances, marketing, human resources, IT, organizational structure and so on) and therefore offers the student a broad understanding of how the varied components of organizations work together to inform strategic direction and planning.
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MPA 3820 - Arbitration, Collective Bargaining and Labor Relations
Examines the fundamentals of labor relations, exploring a range of issues including employees’ right to strike and specific statutes governing equal opportunity on the federal and state levels. The course provides practical experience in collective bargaining and arbitration through participation in a bargaining exercise. Specific differences between public and private collective bargaining and labor relations are explored in depth.
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MPA 3840 - Project Management
This course is the application of knowledge, skills, tools and technique used in project planning to meet specific customer project requirements. With a focus on quality and the voice of the customer, students will explore the aspects of project life cycle, learn to develop and integrate scope, time, and resource planning for managing a project. The course will also explore decision making around risk assessment, measure of success, monitoring and controlling of project schedule, scope, cost and quality. Some class time will be spent integrating these skills and best practices off campus at a local organization.
Anticipated Terms Offered: varies
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MPA 3880 - Cost Benefit Analysis of Public Programs
Provides an introduction to cost-benefit analysis. Initially, the mechanics are presented: decision rules, measuring benefits, evaluating costs, treatment of risk and uncertainty and choosing an appropriate discount rate. The course then examines application of cost-benefit analysis to a range of government programs that have an impact on the environment, education, income redistribution and the regulation of the private economy.
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MPA 3900 - Research Methods and Strategies
Explores the many public policy and managerial problems that require administrators to gather information to arrive at solutions. The action research model focuses on the application of research techniques to program evaluation and the analysis of outcomes in an organizational setting. This course surveys the analytical skills necessary to design and implement such research projects and covers skills such as problem analysis, research strategy, questionnaire development, sampling techniques and data analysis. The course emphasizes qualitative and interpretive techniques. Statistical analysis will focus on appropriate application and interpretation of various techniques, with some hands-on computer analysis.
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MPA 3930 - Fundamentals of Business Analysis
Specifically designed to give Managers a basic understanding of standard financial reporting, the setup of a strong financial organization, the creation of strategic budgets and the use of financial reporting in highlighting and monitoring performance. The course provides a special focus on financial functions as they relate to the fulfillment of the organizations goals. Course topics include the role of the financial department; understanding basic financial reports and what the numbers mean; creating ratios and basic measurements to measure the organizations progress; development of a strategic budget and a continuous reporting model; understanding management of the financial health of the organization; and identifying and solving financial management issues.
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MPA 3940 - Internship
Students secure placement in internships that complement their academic pursuits. Internships may be without pay or may pay a salary or stipend. Tasks assigned during an internship are expected to involve a balance of needed clerical work and challenging responsibilities allowing professional growth, with a time commitment of 20 hours per week. Interns report to a designated on-site supervisor who provides guidance and feedback on performance. Both the intern and the on-site supervisor interface with the academic coordinator to assure smooth progress during the semester. Periodic on-campus seminars with the academic supervisor provide an arena for feedback on issues common to all the interns; the academic coordinator also provides a wider perspective on concerns at individual internship sites. The internship is strongly encouraged for all students with fewer than three years full-time professional work experience.
Anticipated Terms Offered: varies
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MPA 3999 - Capstone Practicum
Integrates the course work of the MPA program into a comprehensive application. While in teams under the supervision of a faculty instructor, students address an actual challenge faced by an organization of a department within an organization. Students study the issues, review industry trends, research the depth of the issue, and make a series of recommendations to key members of an organization. The practicum culminates in a formal written and oral presentation of the team’s work, which is evaluated by faculty and organization professionals.
Anticipated Terms Offered: varied
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MSIT 3050 - Information Systems Analysis and Design
Despite its current and future technological capabilities, the computer still owes its power and usefulness to people. Business people define the business problems to be solved by the computer. Computer programmers and technicians apply information technology to build information systems that solve those problems. Systems Analysis and Design is the study of a business problem domain to recommend improvements and specify the business requirements for the solution through the specification or construction of a technical, computer based solution.
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MSIT 3100 - Contemporary Issues in IT
A critical part of any IT leader’s responsibility is to remain current with the overall trends and issues within the industry in order to understand their potential impact on their organization and their own careers. This course is intended for new MSIT students and will provide an overview of current industry trends and issues.
Anticipated Terms Offered: Varied
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MSIT 3110 - Cyber Security Fundamentals
Begins with an introduction to the basic concepts of data security both physical and logical. It continues with dealing with data security standards, the SSL and S-HTTP protocols, data integrity; data encryption; coding methods; the use of smart cards; assurances of financial transactions, payment methods of E-business and E-Commerce; medical information security, legal aspects of information security.
Anticipated Terms Offered: varies
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MSIT 3120 - Legal and Financial Issues in Information Systems Management
Information technologies - intellectual property and data - are often an organizations most valuable assets. Advances in the Internet and in other global communications technologies make it possible to contemplate the development of a global information society. An effective legal, regulatory and enforcement framework is essential for creating the right incentive structure for E-Commerce market participants.
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MSIT 3150 - Security Architecture and Design
This course addresses the components required to implement security within the System Development Life Cycle (SDLC)). Text, articles and cases focus on how to analyze internal applications, computing platforms, network infrastructure relative to an enterprise’s operating model to insure optimized security architecture.
Anticipated Terms Offered: Varied
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MSIT 3210 - Introduction to New Media Technologies
Effective communication and management skills in today’s technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organizations existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.
Anticipated Terms Offered: varies
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MSIT 3220 - Social Media Enterprise Intergration
Web 2.0 is a ubiquitous buzzword these days. It has broad implications in the internet world and includes Social Networking, WiKi, audio and video podcasting, blogging, and more. If you would you like to learn how to harness the power of the new Internet applications and media tools in a highly networked world, this class will provide you a good theoretical and practical understanding. The questions this class will explore fall into two general categories. First, what are the social and business implications of these new technologies? For example, are we using new media in an appropriate way? Are there or will there be losers and winners from a social and business context? Second, we will look at the technologies themselves to understand their level of complexity and how consumers and businesses can use or implement them appropriately. This will be an interactive class where students will share ideas and experiences and will gain exposure to tools that can be used to boost their marketing and communications objectives.
Anticipated Terms Offered: Varies
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MSIT 3250 - Network Security
Provides a comprehensive introduction to network security concepts and the available tools and mechanisms required to secure networks. Primary emphasis will be on the Internet and associated threats. The course examines existing technologies and includes a review of the impact the Internet of Things will have on network security.
Anticipated Terms Offered: Varies
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MSIT 3330 - Customer Relationship Management
Devoted to a specific topic unique for each semester and instructor. Summer 2014 Customer Relations Management This course examines customer relationship management (CRM) as a key strategic process for organizations. Composed of people, technology, and processes, effective CRM optimizes the selection or identification, acquisition, growth and retention of desired customers to maximize profit. Anyone interested in being an architect of CRM within his or her organization, or responsible for the development of any major aspect of CRM will find this course beneficial. CRM discussions and projects will address both organizational customers (B2B) and consumers/households (B2C). This course is designed to give the students an understanding of the theoretic and practical issues related to Customer Relationship Management (CRM) and Data Analytics as they are used in business today. Spring 2015 Digital Forensics This course is intended to provide students with knowledge and understanding of computer, network and OS forensics. It will also provide students with the theoretical foundation on techniques and methods needed for the extraction of information from digital devices. Students will gain exposure to the spectrum of available computer forensics procedures to ensure court admissibility of the evidence, as well as the legal and ethical implications as a result of the process will be covered on both Unix and Windows systems with different file systems.
Anticipated Terms Offered: varies
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MSIT 3340 - Enterprise Resource Planning
An Enterprise Resource Planning (ERP) system is software that runs all business areas of an organization including accounting and finance, HR, sales and distribution, production, purchasing and inventory. ERP software integrates all these departments and functions onto a single system that can serve the needs of the entire company. ERP systems are very time consuming, costly and difficult to implement and institutionalize. Thus, an effective way to implement ERP is difficult yet extremely important to gain competitive advantage.This course is designed to provide the student with a thorough understanding of both the role that Enterprise Resource Planning Systems (ERPs) play in an organization and the challenging task of implementing and managing these systems. Literature has shown that over 50% of the implementation of ERP systems fail. Course content will include evolution of ERP systems, implementation cycles and well known cases on ERP implementation”
Anticipated Terms Offered: varies
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MSIT 3410 - IT Strategy Leadership
IT Strategy requires a business-driven enterprise IT governance framework and use of day-to-day best practices. Leaders must ensure that IT investments respond to the most important business issues and opportunities. The scope of project efforts needs to cover business and IT people (internal and external), business process improvements and IT factors in a balanced solution. The velocity of change in most industries today requires companies to periodically defer continuous improvement efforts in favor of those that genuinely transform the firm dramatically and rapidly to another state. Such changes are almost always highly leveraged by technology. It takes strong leadership and discipline to make it happen? leadership from the executive team and board, from the CIO and senior IT staff, from key functional managers across the company who get it and insist on it. The course goal is that you gain understanding of the factors involved and you start to define what all this means to you and your career.
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MSIT 3420 - I.T. Operations
IT Operations doesn’t just mean desktop support. Some operations teams control the security systems protecting nuclear power plants, while others manage the paths to billions of dollars at the stock exchange. This course investigates the high-energy, often rebellious, and sometimes anti-social aspects of information technology operations to discover the most effective ways to lead these complicated teams and their highly skilled professionals toward success.
24/7 schedules, BOFH, and constant paging make leading an information technology operations team complicated at best. This course investigates the focus, drive, and passion that make IT operations the heart of any technology company and how you as a leader can understand, guide, and motivate the skilled engineers that keep the worlds computer systems running.
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MSIT 3440 - Special Topics: Information Technology
This course addresses current or timely topics (in Information Technology) that are in a pilot phase or are known to be one time offerings. Special Topics can vary from semester to semester.
Spring 2018 Topics
Introduction to Python Programming
The rapidly changing business environment is largely driven by technology. Individuals with computer programming knowledge and skill are better prepared to analyze business data and contribute to the development of context-specific solutions. This course guides students through the fundamentals of programming and software development using the Python programming language and associated library modules.
Data Mining with Splunk
The Internet of Things (IoT) is the standard platform for billions of smart devices that generate machine log data. Splunk Enterprise can harness and leverage this valuable machine data (which contains a definitive record of all user transactions, customer behavior, machine behavior, security threats, system health, fraudulent activity and more) to provide enterprises valuable business, operational, and security intelligence. Coursework will cover Business Intelligence key concepts, Splunk Enterprise architecture and hands-on working sessions requiring students to install Splunk to complete the exercises (mine machine data, identify data patterns, create Splunk reports, dashboards, alerts, and applications).
May be repeated for credit.
Anticipated Terms Offered: various
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MSIT 3450 - Health Informatics
Health informatics in today’s healthcare industry is driven by the need to improve quality and efficiency through the use of big data, business intelligence and performance measurement and improvement. This course will approach practical applications of health informatics from many perspectives within the healthcare industry (i.e. physicians, hospitals, insurers, government agencies, research institutions, pharma). Students will gain a detailed understanding of how to conduct research and identify trends in health records, evaluate healthcare operations and understand effective measurement of healthcare financial performance. Additionally, students will explore key trends in health care technology driven by response to policy changes in the United States, such as the expansion of electronic health record systems.
Anticipated Terms Offered: varied
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