MSIT 3440 - Special Topics:

Summer II 2015 Enterprise Resource Planning

An Enterprise Resource Planning (ERP) system is software that runs all business areas of an organization including accounting and finance, HR, sales and distribution, production, purchasing and inventory. ERP software integrates all these departments and functions onto a single system that can serve the needs of the entire company. ERP systems are very time consuming, costly and difficult to implement and institutionalize. Thus, an effective way to implement ERP is difficult yet extremely important to gain competitive advantage.This course is designed to provide the student with a thorough understanding of both the role that Enterprise Resource Planning Systems (ERPs) play in an organization and the challenging task of implementing and managing these systems. Literature has shown that over 50% of the implementation of ERP systems fail. Course content will include evolution of ERP systems, implementation cycles and well known cases on ERP implementation”
 
Summer 2015 Customer Relationship Management

This course examines customer relationship management (CRM) as a key strategic process for organizations. Composed of people, technology, and processes, effective CRM optimizes the selection or identification, acquisition, growth and retention of desired customers to maximize profit. Anyone interested in being an architect of CRM within his or her organization, or responsible for the development of any major aspect of CRM will find this course beneficial. CRM discussions and projects will address both organizational customers (B2B) and consumers/households (B2C). This course is designed to give the students an understanding of the theoretic and practical issues related to Customer Relationship Management (CRM) and Data Analytics as they are used in business today.

Spring 2015 Digital Forensics

This course is intended to provide students with knowledge and understanding of computer, network and OS forensics. It will also provide students with the theoretical foundation on techniques and methods needed for the extraction of information from digital devices. Students will gain exposure to the spectrum of available computer forensics procedures to ensure court admissibility of the evidence, as well as the legal and ethical implications as a result of the process will be covered on both Unix and Windows systems with different file systems.

 

Anticipated Terms Offered: various