IT Workforce Leadership, CERT

This certificate is offered to UMass IT members only.

IT Workforce Leadership Certificate Program Overview

An IT organizations ability to manage the complexity of their own operations and having a pragmatic understanding of the organizational dynamics across their companies are a significant factor in their ongoing success. The certificate in IT Work Force Leadership provides students with the collaborative leadership insight, data analysis skills and change management tools to become effective leaders.

Certificate in IT Workforce Leadership Requirements

Required Courses

MPA 3120 - Organizational Behavior & Leadership  

MSIT 3350 - Data Mining With Splunk  

MSPM 3440 - Special Topic: Operations Manangement with Lean (Course will be added to the Academic Catalog in Spring 2021)         

The Lean Organization has its roots in manufacturing and infrastructure. Beginning with Toyota’s revolutionary “TQM” (Total Quality Management) in the 1950s, a new way of designing systems emerged. The bedrock of all of these disciplines is the elimination of waste and the focus on value-add delivery. In this course we will dig in deep to master the fundamentals and then expand on that learning to incorporate the ground-breaking developments that came later.  Adopting Lean requires a deep, and sustained systemic change to an organization. Knowledgeable change leaders must be in place to organize, measure, and support this transformation. Through this course we will introduce the students to the theories, practices, and modern tools necessary to successfully implement a lean model.